IRDA Regulation for Protection of Policy Holders Interests
In line with the latest Guidelines received ( Ref: CA/Gen/CS/2011 ), IRDA has prescribed time frames for policies and claims servicing, and has instructed the Insurer and intermediaries to ensure that consumers are kept informed of their rights, in terms of the prescribed time-frames for servicing.
Accordingly the “Turn - Around Time” specified for various activities are as under :
Maximum Turn Around Time
Processing of proposal and communication of decisions
including requirements/ issue of policy/cancellation
Obtaining copy of proposal
Post Policy issue service requests concerning
mistakes/refund of proposal deposit and also Non - claims related service requests
Surrender Value/Annuity/ Pension processing
Maturity claim/Survival Benefits/Penal interest not
Raising claim requirements after lodging the claim
Death Claim settlement without investigation
Death claim settlement/repudiation with investigation
Acknowledge a grievance
Resolve a grievance
Advance Life Insurance Brokers Pvt. Ltd. Having it’s Registered Office at 328, Shankar Marg, Gali No-05, Mandawali, Fazalpur, Delhi-110092 and is working as Direct Insurance Broker, takes special care in redressing the complaints in a more humane and sophisticated manner. We are always in the forefront in resolving the complaints or grievances. For effective and speedy disposal of your complaints please contact.
Surender Kumar Tonk ( Principal Officer )
Advance Life Insurance Brokers Pvt. Ltd.
A 106, 2nd Floor, Behind Angel Mega Mall,Kaushambi, Ghaziabad-201010
A 106, 2nd Floor, Behind Angel Mega Mall, Kaushambi
Ghaziabad - 201010 , Uttar Pradesh , INDIA
Phone: +91 9910164833
The insurance market is brimming with an increasingly higher potential, its growth percentage goes up annually. But at the same time, markets are much more competitive and complex when compared to the past.
We firmly believe that the insurance industry will be playing a much more important role in the years to come.
Mr. S.K Tonk a Post Graduate in Public Administration. Young energetic having more than 28 years of experience in insurance industry. Has worked with Oriental Insurance Co Ltd., for more than 15 years and with other insurance intermediaries. Life Member Insurance Institute of India, IRDA Broker Exam passed. Has vast experience in Marketing and claim management.
Mr. Joydeep Majumdar a post graduate in Marketing/Sales. Having a combined sales experience of 21 years in Hospitality/Banking and Insurance sector. Previously worked in Max life Insurance in capacity of Head pan India business operations in Alternate channels. Also worked in company like ANZ Grindlays bank, Standard Chartered Bank & Kotak Mahindra Life Insurance. IRDA broker exam passed. Has key specialty in handling mass sales projects and operation.
Mrs. Manashi Chatterji a Master of Arts from Indore university and having a rich experience in export house and hospitality industry.